Privacy Policy

Information We Collect

When you request a quote through our website, Facebook/Instagram ads, phone, text, or WhatsApp, we may collect:

• Full name
• Phone number
• Email address
• Home address / zip code
• Service details (service type, bedrooms, bathrooms, preferred date)
• Any additional details you provide in your message

How We Use Your Information

We use this information only to:

• Prepare and send your personalized cleaning quote
• Schedule, confirm, and manage appointments
• Communicate with you about your service (reminders, follow-ups, updates)
• Improve our service based on your feedback

We do not sell or rent your personal information to third parties.

Third-Party Services

We use Meta (Facebook/Instagram) Lead Ads and WhatsApp Business to receive and respond to quote requests. Information submitted through these channels is also subject to Meta's Data Policy, available at facebook.com/policy.php.

How We Store Your Information

Your information is stored securely and accessible only to White Diamond Cleaning LLC staff involved in scheduling and customer service. We retain it only as long as needed to provide our services or as required by law.

Your Choices

You can ask us to update, delete, or stop using your information at any time by emailing whitediamond@cleaningllc.co, calling or texting (941) 877-9093, or replying “STOP” to any text message from us.

Contact Us

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with a new “Last updated” date.